Privacy Policy

Privacy Policy
Effective Date:  5/26/2025 

Last Updated: 5/26/2025

At Crack Protector AI Automation, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI automation services across sectors such as customer support, sales, marketing, finance, legal, manufacturing, supply chain, IT operations, content creation, and more.

1. Information We Collect

We collect the following types of information:

A. Personal Information

Names, email addresses, phone numbers, company information, and job titles.

Account login credentials (if applicable).

B. Business Data

Customer queries, ticket data, chat logs.

Marketing campaign data, CRM updates.

Product inventory, logistics details, financial records.

Legal contracts, property information, IT logs.

Educational content or training materials.

C. Technical Information

IP addresses, browser types, operating systems.

Usage logs and session metadata.

Device identifiers and diagnostics.

2. How We Use Your Information

We use the collected data to:

Deliver, maintain, and enhance AI automation services.

Automate business processes such as customer support, legal review, predictive maintenance, fraud detection, etc.

Generate predictive analytics and personalized recommendations.

Improve accuracy and performance of AI models.

Respond to inquiries and provide support.

3. Sharing and Disclosure

We do not sell your data. However, we may share information under the following circumstances:

With Service Providers: Trusted partners who support hosting, analytics, or other operations.

For Legal Compliance: To comply with applicable laws, legal processes, or enforceable governmental requests.

Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred.

4. Data Security

We implement robust administrative, technical, and physical safeguards to protect your data, including:

Encryption of sensitive data during transmission and at rest.

Role-based access controls.

Regular security audits and vulnerability assessments.

5. Data Retention

We retain data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon request, we will securely delete or anonymize your data.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

Access, correct, or delete your data.

Object to or restrict processing.

Withdraw consent at any time (if applicable).

File a complaint with a data protection authority.

To exercise your rights, please contact us at [Insert Contact Email].

7. International Transfers

If you are located outside the country where our servers are hosted, your information may be transferred and processed across borders, ensuring adequate safeguards under applicable data protection laws (e.g., Standard Contractual Clauses).

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Analyze website usage and performance.

Personalize user experiences.

Enable core functionalities of our platform.

You can manage cookie preferences through your browser settings.

9. Children’s Privacy

Our services are intended for businesses and professionals. We do not knowingly collect personal data from children under the age of 13 (or equivalent minimum age in your jurisdiction).

10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact:

Crack Protector AI Automation
400 Renaissance Center suite 2606, Detroit, MI 48243
Email: customerservice@crackprotector.com
Phone: 248-759-3728